Terms of service

COUNTRY MEAT MARKET TERMS OF SERVICE

OVERVIEW

Welcome to Country Meat Market. The terms “we,” “us,” and “our” refer to Country Meat Market.

These Terms of Service govern your use of our website, online store, and related shopping services (the “Services”). Our store is powered by Shopify.

By using the Services or placing an order, you agree to these Terms. Our [Privacy Policy — INSERT LINK] explains how we handle personal information. Purchases are also subject to our [Return & Refund Policy — INSERT LINK] and [Shipping Policy — INSERT LINK].

If you do not agree to these Terms, please do not use the Services.

SECTION 1 — ACCESS AND ACCOUNT

You must be at least the age of majority in your state of residence to place an order, or have a parent or legal guardian place the order on your behalf.

You agree to provide accurate, current, and complete contact, billing, payment, and delivery information.

You are responsible for safeguarding your account credentials and notifying us promptly of suspected unauthorized use. You may not sell or transfer your account.

SECTION 2 — PRODUCTS, WEIGHTS, AND FOOD HANDLING

We work to describe and display our products accurately. Meat naturally varies in shape, color, marbling, thickness, and appearance. Product photographs are illustrative; the product description identifies what is included in your purchase.

Product listings identify whether an item is sold by the pound, package, piece, or another stated unit. Any approximate weights or weight ranges will be identified in the listing.

If an item is priced by actual weight, the listing will explain how the final charge is calculated and whether checkout shows an estimated total. These Terms do not authorize undisclosed additional charges.

Product availability and descriptions may change. Changes do not authorize us to materially alter an existing order without your agreement. We will contact you before making a substitution.

Please review product labels, ingredients, allergens, and handling instructions before use. Contact us before ordering if you have an allergy or dietary question. Do not assume that a smoked product is fully cooked or ready to eat; follow its labeling.

Customers must promptly refrigerate or freeze perishable products and follow applicable preparation and cooking instructions.

SECTION 3 — ORDERS, CHANGES, AND CANCELLATIONS

Orders are subject to product availability, payment authorization, and acceptance by Country Meat Market.

We may decline or cancel an order because of unavailable products, an incorrect listing or price, suspected fraud, delivery restrictions, or another legitimate business reason. If we cancel an order after collecting payment, we will refund the amount paid for the canceled items and any related charges that no longer apply.

Contact us promptly if you need to change or cancel an order. Once cutting, preparation, or fulfillment has begun, changes or cancellations may no longer be possible, except where required by law.

We will contact you if a material change is needed. We will not substitute products or increase your agreed charges without your authorization.

Perishable products are not eligible for physical returns or exchanges. Problems involving missing, incorrect, damaged, or unsatisfactory products are handled under our Return & Refund Policy. This does not limit rights or remedies provided by applicable law.

Orders for resale, wholesale supply, or export require prior arrangements with us.

SECTION 4 — PRICES AND BILLING

Prices and promotions may change for future purchases. Your order is charged according to the pricing disclosed when you place it, including any clearly disclosed actual-weight pricing arrangement.

Online prices and promotions may differ from those available in our physical store.

Applicable taxes and shipping or other charges will be disclosed at checkout. Separate promotion terms apply where stated.

You agree to provide valid payment information and authorize the charges you approve during checkout or through a subsequent agreed order adjustment.

If we discover a pricing error, we may contact you to offer the corrected price or cancel and refund the affected purchase. We will not charge a higher price without your agreement.

SECTION 5 — SHIPPING, DELIVERY, AND PICKUP

Shipping methods, processing times, shipping days, packaging, and delivery procedures are described in our Shipping Policy.

Processing time is separate from shipping transit time. Estimated delivery dates are not guaranteed unless expressly stated.

If we cannot ship within the timeframe promised when you ordered, we will notify you, provide a revised shipping estimate when available, and explain your cancellation and refund options. We will obtain consent to delays and issue refunds as required by applicable law.

Please provide an accurate delivery address, arrange suitable delivery access, and retrieve perishable packages promptly. For store pickup, please collect your order at the agreed time and promptly refrigerate or freeze the products.

Contact us promptly about missing shipments, delivery damage, or temperature concerns. We review these issues under our Shipping Policy and Return & Refund Policy. Handing a package to the carrier does not eliminate our responsibilities under those policies or applicable law.

SECTION 6 — INTELLECTUAL PROPERTY

Our website content, branding, photographs, graphics, and designs belong to Country Meat Market or their respective owners and are protected by applicable intellectual property laws.

You may browse the website, share links, and retain order information for lawful personal or internal business use. You may not reproduce or commercially exploit our protected content without permission, except as permitted by law.

Country Meat Market, Shopify, and third-party names and logos remain the property of their respective owners.

SECTION 7 — OPTIONAL TOOLS

The Services may include tools provided by third parties. Those tools may be subject to separate terms and privacy policies.

We do not control third-party tools or guarantee their uninterrupted availability. To the extent permitted by law, they are provided as available without additional warranties from us. This does not limit our responsibilities for your purchase.

SECTION 8 — THIRD-PARTY LINKS

Our website may link to third-party websites or services. We do not control their content, practices, or availability.

Review their terms and privacy policies before using them. Questions about a transaction made directly with a third party should be directed to that provider.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Country Meat Market is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Country Meat Market. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Country Meat Market, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Country Meat Market.

SECTION 10 — PRIVACY

Our handling of personal information is described in our Privacy Policy.

Shopify also processes personal information to provide and support the Services. Its practices are described in Shopify’s Privacy Policy⁠.

Information may be processed by service providers in other jurisdictions as described in the applicable privacy policies.

SECTION 11 — REVIEWS AND FEEDBACK

You retain ownership of reviews, photos, suggestions, and other content you submit.

For content you submit for public display, you grant us a nonexclusive, worldwide, royalty-free license to reproduce, display, and share it in connection with our store and its promotion. We will not alter a review to misrepresent your opinion. Private customer-service messages are not treated as public testimonials under this permission.

Your submissions must be based on your actual experience and must not infringe another person’s rights, include unlawful content, or contain malicious code. Disclose any incentive received for a review.

We may remove spam, unlawful material, private information, irrelevant content, or otherwise unprotected abusive content. We do not prohibit or penalize honest negative reviews or remove them merely because they are critical.

SECTION 12 — ERRORS AND CORRECTIONS

We may correct errors in product descriptions, pricing, availability, or other website information.

If a correction materially affects an existing order, we will contact you about the available options. Any cancellation or additional charge will be handled according to Sections 3 and 4.

SECTION 13 — PROHIBITED USES

You may not use the Services to commit fraud, violate laws, impersonate others, infringe intellectual property rights, threaten or unlawfully harass anyone, distribute malware, or gain unauthorized access to systems or personal information.

You may not interfere with website security or operation.

Nothing in these Terms prohibits lawful complaints, honest reviews, or communications with regulators or law enforcement.

SECTION 14 — SUSPENSION AND TERMINATION

We may restrict or terminate access to the Services for fraud, security concerns, material violations of these Terms, or other legitimate business reasons.

Termination does not eliminate either party’s existing payment, fulfillment, refund, or other legal obligations. Provisions that reasonably need to continue after termination will remain in effect.

SECTION 15 — WEBSITE WARRANTIES AND PRODUCT RIGHTS

We work to keep the website accurate and available but do not guarantee uninterrupted or error-free operation.

TO THE EXTENT PERMITTED BY LAW, THE WEBSITE AND OPTIONAL ONLINE TOOLS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

This website disclaimer does not disclaim warranties applicable to the food we sell or override product descriptions, express promises, our published policies, or rights provided by applicable law.

SECTION 16 — LIMITATION OF LIABILITY

To the extent permitted by applicable law, Country Meat Market is not responsible for indirect or consequential business losses, such as lost profits or lost business opportunities, arising from use of the website.

Nothing in these Terms excludes or limits liability for personal injury caused by our negligence or defective products, fraud, intentional misconduct, or any liability that cannot lawfully be excluded or limited.

These Terms do not eliminate your rights to applicable refunds, replacements, or other remedies.

SECTION 17 — RESPONSIBILITY FOR MISUSE

To the extent permitted by law, you agree to reimburse Country Meat Market for reasonable losses and expenses resulting from third-party claims caused by your fraudulent or unlawful use of the Services or your infringement of another person’s intellectual property rights.

This obligation does not apply to ordinary shopping, honest reviews, legitimate complaints, or losses caused by our own conduct.

We will notify you of any such claim and will not agree to a settlement imposing obligations on you without your consent.

SECTION 18 — SEVERABILITY

If a provision is found unlawful or unenforceable, it will be limited or removed as necessary. The remaining provisions will continue to apply.

SECTION 19 — ENTIRE AGREEMENT AND POLICY PRIORITY

These Terms and the policies referenced in them govern your use of the Services and purchases through the website.

For matters specifically concerning shipping, returns, or refunds, the applicable Shipping Policy or Return & Refund Policy controls over conflicting general language in these Terms. Mandatory legal rights remain unaffected.

Failure to enforce a provision on one occasion does not waive the right to enforce it later.

SECTION 20 — ASSIGNMENT

You may not transfer your obligations under these Terms without our consent.

We may transfer these Terms in connection with a business sale, reorganization, or similar transaction, provided the transfer does not reduce your existing order rights or remedies.

SECTION 21 — GOVERNING LAW

These Terms are governed by Texas law and applicable federal law, without regard to conflict-of-law rules.

Subject to applicable consumer protections and mandatory jurisdiction requirements, disputes may be brought in state courts located in Smith County, Texas, or federal courts with jurisdiction over Tyler, Texas.

Nothing in this section removes protections or court access that applicable law requires.

SECTION 22 — HEADINGS

Section headings are provided for convenience and do not change the meaning of these Terms.

SECTION 23 — CHANGES TO THESE TERMS

We may update these Terms by posting a revised version on our website and providing any notice required by law.

Changes apply prospectively from their stated effective date. They will not retroactively change the agreed terms of an existing order without your agreement, except where required by law.

SECTION 24 — CONTACT INFORMATION

Country Meat Market
2308 E. Front St.
Tyler, Texas 75702

Email: orders@countrymarkettyler.com
Phone: 903-593-2494